The Digital Asset Management Experts Since 1989

About databasics

For more than 30 years, we've helped organisations across Australia and New Zealand make better use of their digital assets.

 

From the early days of DAM to today's cloud platforms and AI-powered tools, our focus has remained the same: helping organisations find practical ways to organise, manage and use their digital content.

 

Today, we bring together DAM consulting, technology expertise, implementation and ongoing support to help organisations get lasting value from their digital assets.

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Our story: Over 30 Years of DAM Experience

Established in Sydney in 1989, databasics has been part of the digital asset management industry since its early days.

We've helped organisations navigate changing technologies, growing content libraries and increasingly complex requirements for managing digital assets.

Over the years, we've seen that successful DAM projects depend on much more than choosing the right software. They require a clear understanding of business needs, well-designed processes, effective implementation and people who know how to use the system.

That's why our work extends beyond technology. We help organisations assess their needs, make informed decisions, implement practical solutions and continually improve how they manage their digital content.

30 +

Years DAM industry experience

500 +

DAM Installations

100 %

Focus on DAM

100 %

Customer happiness

What Makes Us Different

We look beyond the software

We take time to understand your content, processes, people and existing technology before recommending an approach.

We know what makes DAM work

Our experience covers the practical details that determine success — metadata, migration, governance, workflows, training and adoption.

We're here for the long term

Our relationship doesn't end at implementation. We help customers adapt and improve their DAM as their needs change.

Local expertise, personal service

As an Australian-owned business, we understand the needs of organisations across Australia and New Zealand and provide accessible, hands-on support.

We worked closely with databasics to rebuild and re-organise QUT image library. The empathetic and considerate approach to providing outstanding service saw user interaction with our DAM library increase by 250%.”

Leah McCormick
QUT

databasics provided exceptional support during our fast-tracked migration from ThirdLight, handling our large library, metadata setup, and team onboarding with speed, care, and professionalism.

Jess Lansell
City of Wannero

The databasics staff are everything you want from a software provider and support team: friendly, polite, prompt and most of all patient.

Jean McAuslan
Shrine of Remembrance

Meet the people behind databasics

Our team brings together decades of DAM experience across consulting, implementation, technical services and customer support.

We work closely with our customers, helping them solve problems, make informed decisions and get more from their digital asset management systems.

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Ricky Patten

I've been in the DAM marketplace since the mid-90s, involved in two major solutions. I love creative content and creative art, including painting, drawing and scrap metal sculptures.

Ricky Patten

Business Owner

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Conrad Henson

Conrad has over 15 years experience in Digital Asset Management. Outside of work, he enjoys spending time with family, and has recently returned to playing D&D.

Conrad Henson

Head of Customer Success

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Antra Silova

I've been in charge of databasics marketing and comms for over 10 years. When I'm not thinking of DAM, customers and prospects, I like to spend time traveling the world with my family.

Antra Silova

Marketing Manager

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Jack Huang

Since joining databasics post-uni, I've been assisting customers with technical issues, problem-solving and product demos. Outside work, I enjoy traveling and sketching comic characters.

Jack Huang

Senior Technical Consultant

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Brayden Best

As a Head of Customer Success, I am at the forefront of databasics, ensuring customer and prospect happiness. When not at work I like to keep my handicap below 6, go camping or play video games.

Brayden Best

Lead Customer Success Consultant

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Sushmitha Venkatesh

I am a seasoned CX Consultant, specializing in client satisfaction and engagement. I craft tailored CX solutions for impactful results. Outside work, I enjoy gym and Netflix.

Sushmitha Venkatesh

Senior Customer Success Consultant

Our Partners & Professional Network

Good digital asset management often involves more than one area of expertise.
We work with technology providers and complementary specialists to help organisations address the broader challenges surrounding digital content, systems and workflows.
Our professional relationships enable us to bring together relevant knowledge and capabilities when projects require them.

Technology Partners

We work with technology providers to deliver DAM solutions tailored to your organisation's needs.

 

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Fastflow Management

 

Explore Technology Partners

Consulting Partners

Meet the specialists and consultants whose expertise complements our own.

 

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Madeline Bowser, Haelio Connect

 

 

Meet our consulting partners

How we work

Our approach is grounded in a few simple principles: understanding our customers, acting with integrity, collaborating openly and building relationships that last.

 

We believe good service means listening carefully, being clear about what we can deliver and continuing to support our customers as their needs evolve.

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Get to Know What We Can Do for You

Whether you're exploring DAM for the first time, reviewing an existing system or looking for specialist advice, we're happy to have a conversation about your needs.

contact us