Queensland University

How a university's Marketing Communications team streamlined their asset distribution with a DAM

Project Details

QUT was a long-time Cumulus DAM user however the initial Cumulus team had left without properly handing over the knowledge. They needed to get back on track and evaluate the existing solution design and workflows to address new requirements.

 

Customer

Name: Queensland University of Technology

Website: qut.edu.au

Industry: Higher Education

QUT_story

GOAL

To save time, cost, and resources, eliminate what wasn't used, and make it a better solution for marketing teams.

RESULTS

Simplified and efficient content management, with user interaction up by 250%.

The Solutions

Simplified and efficient content management

“The library was rebuilt from the ground up,” says Leah McCormick, the Project Manager at QUT Brand Centre. “databasics helped to develop a comprehensive catalog structure, metadata tagging, lifecycle management, workflow management, and user permissions.” An onsite DAM consultant was provided by databasics to work with the Marcoms team to help curate content into the image library, to develop curation standards for the university, including naming conventions, keyword and search tags. “It’s all in the metadata!” said Michael from the Marcoms team, “but setting it up right is no small feat.”

Workflows and automation

To make it easier for end users to access assets through web, Digital Asset Automation solution was implemented to automate the approval process, and to make sure the published assets are in the correct formats, with correct permissions and rights applied. The asset movements through different stages from upload to metadata application to rights application, and archiving are all automated and controlled by QUT Marcoms team.

Integrations with common applications and services

It was important for QUT that their DAM integrates with other applications they use – Adobe, Microsoft, website, databases, CMS, CDN, and others.
I love Cumulus DAM!

Marketing Communications team
QUT

The empathetic and considerate approach to providing outstanding user experience of the portal has seen user interaction with Cumulus increase by 250%

Leah McCormick
Project Manager

Are you ready to see how DAM could solve your media challenges?