Our Services
We listen. We deliver.

consulting services
Realise the business benefits of your digital asset management solution
- solution consulting and business requirements gathering
- solution design and workflow analysis
- testing
- content creation and training delivery
- solution review
- project management

technical services
We have the expertise
- technical reviews
- software installation
- software configuration
- upgrades and add-ons

customer care
We can help
- technical support via our call centre
- assistance in resolving issues occurring during standard operation of the software or issues that arise with functionality
- assistance in diagnosing potential bugs within the software
- advice on performing minor and technically simple modifications

premium care
For that little bit extra
- elevated level of support request
- additional time limit to support request
- modifications to a solution based upon support requests

managed services
Instant expertise, technology, processes and support
- regular monitoring and maintanance of an existing solution to ensure optimal operation
- altering the configuration of the existing solution as per customer’s request
- software updates

hosted services
Safe and secure in the cloud
- partnership with top-rated cloud storage provider Amazon Web Services (AWS)
- highly secured data centres located in Australia
- state of the art electronic surveillance and multi-factor access control systems
- assistance with moving from on-premise DAM to a managed hosted cloud or hybrid cloud

Post
PO Box 264 Stratford QLD 4870 Australia
Contact Us
- info@databasics.com.au
Ph: 1300 886 238
Intl: +61 3733 1510